Privacy Policy for PhosLearn

Welcome to PhosLearn (our online platform). This Privacy Policy explains how PhosLearn, located at 315 Piraeus Street, Floor 3, Athens, Attica, 118 54, Greece, collects, uses, discloses, and protects your information when you use our services. We are committed to protecting your privacy and handling your data in an open and transparent manner, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect different types of information to provide and improve our services to you.

• Personal Information You Provide: When you register, enroll in courses, interact with virtual classrooms, or communicate with us, you may provide us with personally identifiable information, such as:
  • Name, email address, postal address, phone number.
  • Payment information (processed securely by third-party payment processors).
  • Course progress, assignments, and certification data.
  • User-generated content such as forum posts, testimonials, and feedback.
• Information Collected Automatically: When you access and use our site, we may automatically collect certain information about your device and usage, including:
  • IP address, browser type, operating system.
  • Referral source, pages visited, time spent on pages.
  • Cookies and similar tracking technologies (please see our Cookie Policy for more details).

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide and Maintain Our Services: Managing your account, delivering courses, facilitating virtual classrooms, tracking progress, and issuing certifications.
• To Improve and Personalize Your Experience: Understanding how you use our site to enhance course offerings, recommend relevant content, and optimize the user interface.
• For Communication: Sending transactional emails about your account and courses, responding to inquiries, and providing customer support.
• For Marketing and Promotion: With your consent, sending you updates about new courses, promotions, and other news about PhosLearn. You can opt-out at any time.
• For Security and Legal Compliance: Protecting against fraud, enforcing our terms and conditions, and complying with legal obligations.

3. How We Share Your Information

We do not sell your personal data to third parties. We may share your information in the following circumstances:

• With Service Providers: We work with trusted third-party service providers who assist us in operating our platform, conducting our business, or serving our users (e.g., payment processors, hosting providers, analytics providers). These service providers are obligated to protect your information.
• With Instructors: If you enroll in a course, certain information (like your name, progress, and submitted assignments) may be shared with the course instructor to facilitate learning and assessment.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• With Your Consent: We may share your information for any other purpose disclosed to you with your explicit consent.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We regularly review our security procedures to consider new technologies and methods. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Data Protection Rights (GDPR)

Under GDPR, you have the following rights concerning your personal data:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure (the "Right to be Forgotten"): You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at the address provided below.

6. Third-Party Websites

Our online platform may contain links to third-party websites. This Privacy Policy applies only to PhosLearn. We are not responsible for the privacy practices of other sites. We encourage you to read the privacy policies of any third-party websites you visit.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

PhosLearn
315 Piraeus Street,
Floor 3,
Athens, Attica,
118 54 Greece